Grace Mountain Agency complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity).
Free aids and language services
Grace Mountain Agency provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign-language interpreters.
- Written information in alternate formats (large print, audio, accessible electronic formats, other formats on request).
We provide free language services to people whose primary language is not English, such as:
- Qualified interpreters.
- Information written in other languages (Spanish primary; other languages on request).
If you need any of these services, contact our intake coordinator: websitereferral@gracemountainagency.com or (602) 481-7244. Hablamos español.
How to file a grievance
If you believe that Grace Mountain Agency has failed to provide these services or has discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you may file a grievance with us:
Grace Mountain Agency
Attn: Compliance
websitereferral@gracemountainagency.com
(602) 481-7244
You can file a grievance in person, by mail, by fax, or by email. We can help if you need assistance filing.
Federal civil rights complaint
You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:
- Online: ocrportal.hhs.gov/ocr/portal/lobby.jsf
- Mail: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201
- Phone: 1-800-368-1019 (TDD 1-800-537-7697)
Complaint forms are available at hhs.gov/ocr/office/file/index.html.